Fastpay Casino Privacy Policy 2026 | Your Data

When you sign up, we collect your email address, password and chosen currency, followed by personal details such as your name, date of birth, address and phone number. If we ask for verification, we may also collect identity and address documents and proof of ownership of your payment method. As you use your account, we record transaction history, gameplay activity, bonus usage, support conversations and technical data such as IP address, device type, browser and approximate location. We collect only what we reasonably need to run your account.

We use your information to create and manage your account, confirm you are of legal age, process deposits and withdrawals, deliver bonuses and VIP benefits, and respond to support requests. We also use it to enforce our one-account-per-person rule, detect fraud and misuse, comply with our obligations as a licensed operator, and keep our platform stable and secure. With your consent, or where the law allows, we may send you promotional messages about offers that suit you. You can opt out of marketing at any time.

We rely on several grounds to handle your data. Most processing is necessary to perform our agreement with you, such as running your account and paying out winnings. Some is needed to meet legal and regulatory duties, including age and identity checks. Other uses rest on our legitimate interests, like preventing fraud, protecting players and improving our services, always weighed against your rights. Where none of these fits, for example certain marketing communications, we ask for your consent, which you may withdraw whenever you wish.

We never sell your personal data. We share it only where necessary with payment providers and banks that process your transactions, identity-verification partners, game providers who need limited technical data to run their titles, and technology suppliers that host or secure our systems. Our operating company, Dama N.V., and its Cyprus subsidiary, Strukin Limited, may exchange data internally to run the service. We may also disclose information to regulators, courts or law enforcement when legally required. All partners are bound to protect your information.

We hold personal data only as long as it serves the purposes described here. Account and transaction records are generally kept for as long as your account is active and for a reasonable period afterwards, so we can meet financial, regulatory and dispute-handling obligations. Verification documents are retained while required for compliance. When information is no longer needed, we delete or anonymise it. If you close your account, some records may remain for legal reasons, but we will not use them for marketing.

Depending on where you live, you may ask to access the personal data we hold about you, correct inaccurate details, request deletion, restrict or object to certain processing, or receive a portable copy of your information. You can withdraw marketing consent at any time through your account settings or by contacting us. We may need to confirm your identity before acting on a request, and some data must be kept where the law requires it. We will explain our decision clearly if we cannot fully comply.

We protect your information with SSL encryption in transit, restricted internal access and verification steps that include email and phone confirmation. Identity checks help us keep accounts in the right hands, and our one-account-per-person policy reduces fraud. No online service can promise absolute security, so please use a strong, unique password, never share your login details and tell our support team straight away if you suspect unauthorised access. Our team is available around the clock.

We use cookies and similar technologies to keep you signed in, remember preferences, understand how the site performs and, where permitted, measure marketing. You can manage or block cookies through your browser settings, although some features may then work less smoothly. For a full breakdown of the cookies we use and how to control them, please read our separate cookie policy, which forms part of this notice.

Questions or requests about your data should go to our Data Protection contact, reachable through the support channels in your account, including live chat. Please mark your message as a privacy request so it reaches the right team. We may update this policy from time to time, for example when our services or legal duties change. We will try to notify you of significant changes by email and show the latest version on this page, so please check back occasionally. Gambling should stay fun: if it stops being so, our deposit limits and cooling-off tools are there for you, and support is always happy to help.